Good communication post initial booking on-line. Welcoming staff & attractive waiting area.
I purchased a Mini for our daughter recently after searching for many weeks to find a suitable model in a reasonable condition. The one we saw in the Paul Bailey collection was outstanding and I knew as soon as my wife came along to have a look she would fall in love with it, which she did. The sales process was unpressurised and we were allowed to have a good look at the car before making any decisions. We agreed on the price and Paul allowed me to keep the car at the showroom until I was able to get it insured and drive it away. In that time Paul gave it a full service and a full valet, it was immaculate. I would highly recommend this dealership for buying a car and the after sales process is excellent. Thanks to all of you and keep up the excellent work.
Sarah is great, regardless how slow i was in responding to her emails about the booking she was patient with me and on the day i was running late and she was still very patient and nice about it. Great customer service. Extremely fast service and they provided a courtesy car.